All returns are refunded for online store credit only within 30 days of the delivery date. *online store credit is not redeemable in Kittenish store locations. Customers are responsible for the cost of a return label fee.
*DUE TO HIGH VOLUME OF ORDERS AT THIS TIME ITEMS RETURNED ARE UNABLE TO BE EXCHANGED AND CAN BE RETURNED FOR ONLINE STORE CREDIT ONLY.
International returns are at the expensive of the customer.
Items must be returned to out shipment facility within 30 days from the delivery date to be eligible for online store credit. Please note the following items are non-refundable online:
If any of the above items are sent back to us, we are unable to issue store credit, grant an exchange or return the items back to you.
DAMAGED OR INCORRECT ITEMS
In the case of a damaged or incorrect item, please contact us within 3 days at firstname.lastname@example.org . Please include photos of the item's damage.
Click below link to initiate a return for store credit:
*Be sure your invoice is included in return // please contact email@example.com with any support based return questions*